Dwp examination

Help us to help you

The blog is gaining ground rapidly now and as the days roll by more people are coming here seeking information on what to expect from ATOS. Thais great and we appreciate your membership but we need a little more help from you if that os possible.

Being summoned to attend an ATOS functional assessment can be a bit of a worry for some of our readers, that is evident from the fact that the ATOS Medical centres page is the most popular page on the blog, ever. This page is designed to give as much information as possible about ATOS medical centres and what the visitor can expect.

By giving this information we hope to help our readers by forewarning them of anything they may find a barrier, for example. If you use crutches to get around and the examination rooms are on the first floor, it could prove difficult for you if there was no lift. Or you may wish to ask for a home visit as you will not be able to leave the building safely by stairs in the event of an emergency.

So if you have been to an ATOS assessment centre recently please give us a description of access, parking, the proximity of bus stops etc. What the entry foyer to the building is like, are there stairs or a lift, how many spy cameras are there, what is the reception like, are the facilities in the waiting room good or bad etc. The more information we can provide the better off our readers will be.

I guarantee absolute anonymity, no mention of you or your disability / illnesswill be made.


  1. i attended my atos medical yesterday as i have epilepsy and depression i suffer from panic attacks aswell, i waited 1 hour and a half before receptionist called me over to say sorry you will not be seen today, i went ballistic and suffered a severe panic attack, they then put me in a taxi and told me i will have a home visit, i then suffered a seizure obviously brought on by the stress of what happened, i think its a disgrace the way i have been treated.

    Comment by lorraine campbell — January 25, 2012 @ 9:29 am

  2. Hi Lorraine.

    The same thing happened to me once, waiting around for ages only to be told to go home and will be called some other time, I found out later it was because they always double book to make sure they have plenty of customers that day, their excuse to the work and pensions committee when challenged on why they do that was that quite a lot of people fail to turn up for their assessment and they are left at the latter part of the day with no one to assess.
    Maybe that’s because they insist people turn up rather than concede the home visit that they were asked to do, so the fault is probably theirs in the first place due to the fact that they are so arrogant they will not concede these home visits…!!

    Comment by dwpexamination — January 25, 2012 @ 10:26 am

  3. i went for my assessment on saturday 4.02.2o12,my appointment was for 11.45, i was there the stated 10 mins early. as soon as i got through the door,the receptionist said my name,when i confirmed who i was, she then told me that my “assessor” had to leave and they would have to re-schedual my appointment! it took me 1and a half hours to get there,severe pain and discomfort,to be told this! i bust into tears,i couldn’t believe it! i was asked if i wanted a complaint form but i refused it,i was so distressed,i also thought it would be held against me,now that i have calmed down a bit ,i wish i had taken it,any ideas on what i should do now? this was in the assessment centre in russel house in ayr.

    Comment by Anonymous — February 6, 2012 @ 11:22 am

  4. Hello Anon.

    Your question has been answered on the ”DEALING WITH ATOS OR THE DWP” Page, as I said this is common (happened to me) and is due to their double booking procedure, which means these ATOS centres are chock a block every day with people getting herded in there like cattle.

    The assessor did not have to leave, he just couldn’t cope with his daily schedule hence the reason for lying to you..!! They get a bonus for everyone they find fit for work didn’t you know, so the more they get in there the more they can assess and the more money they make, if there is too many people then they send them home and pay for their fare as a small concession, well at least now you know the real reason..!!

    Comment by dwpexamination — February 6, 2012 @ 12:06 pm

  5. They ask on the form to give any dates you won’t be available for the ESA medical. I gave them just one date that I had an important app on -they sent a date for medical on that day. Had to cancel it, they admitted it was their fault, made a new app for me then they cancelled that, said the doctor had flu (actually I think they booked me in with the doctor I made a complaint about, which ATOS upheld)3rd time lucky you might think, got to medical centre and was shown in but it was a Nurse Practitioner who said he couldn’t do the medical as i’d had a stroke…Actually apart from the desperately awful stress and anxiety the longer the medical is put off the longer you keep your benefit!
    4th time unlucky:
    I walked slowly, painfully and breathlessly the 50 ft to the waiting room, watched on CCTV and was said to be able to walk 200 yds??? was kept waiting approx 30-40 mins, in agony, ATOS boast that they are IT experts but can’t run appointments on time? They make you wait deliberately, someone will be watching you to see how you behave eg in obvious pain, relaxed, whatever.
    Was sat for 20 mins during medical but they said 40 mins, but in ‘discomfort’, managed to eventually get out of chair to be examined so was said to be fine to sit or stand for 1 hr without having to move away??
    Filled in my own form (took me a month) so was reported as being able to write, communicate, understand instructions etc. Was in tears three times and unable to talk at all…
    I was asked how I got there and said I drove (with a carer) How long did it take me? 30 mins, would take someone else 15-20 but I’m slow and cautious. That went against me, I could sit and concentrate well for 30 mins on a quiet country road. They don’t care if you’re in agaony and be careful here, if you’re too ‘bad’ driving they want to know if the DVLA know about your condition and your Ins company.
    I was eventually amazed to see i’d been awarded 6 points for mobility when they said I could walk 200 yds easily and sit and stand for an hour -all BS. Have made a complaint of maladministration because they ignored most of my disabilities FMS incl severe migraine, IBS, no sleep etc, COPD,Depression, spinal stenosis all down back and nerve compression in neck and lower back due to disc probs.
    After reading doctors form I couldn’t make out HOW he had awarded me any points, it really is that hard to work out.
    The place medicals are held is an NHS medical centre. When I had mt last IB medical about 2-3 yrs ago you walked into the medical centre to be greeted by a HUGE hanging sign saying ‘benefit medicals’ pointing to the dingy corridor on the right of main entrance (just to let everyone know who the scroungers were), there was a row of approx 4 old, hard plastic chairs. We weren’t supposed to sit with regular patients in the nice bright, clean area, on soft seats. It was totally humiliating and degrading but I kicked up a real stink with DWP, Govt and MP – the sign was quickly removed and nicer, slightly padded chairs replaced the plastic ones but its still as bad in many ways, the ATOS GP has a nurse ?) receptionist who watches your every move and tries not to be obvious but is, I think the GP watches on CCTV while we suffer in agaony and he gets his jollies watching- it is a no win situation.
    Previously the Job shop told me to apply for DLA and gave me a stamped for to fill in.
    Was turned down, who isn’t? Asked to appeal, Tribunal couldn’t decide (or read medical evidence) and asked me to have medical in my home.
    Was bent over on the day, painful to walk/stand, agony to sit. The ATOS GP ordered me to sit until I eventually did. He based the medical on lower back problem excluding everything else and fobbed off FMS as a ‘all in the head’ prob of no interest. He refused to listen to a word I said and when I attempted to explain things I was told to ‘be quiet I’m writing’ -whole medical was a BIG Con. He sent his fake report to Tribunal and my application was turned down. When I got a copy of it I made an official complaint to ATOS who amazingly enough upheld my complaint and said they’d let DLA know of their findings -they did weeks and weeks later, but DLA didn’t even bother to contact me about it or reply to my numerous complaints – neither did head of DWP. Put in a claim of maladministration and suddenly after many months the DLA rang and told me to fill in a new application form. was told to make sure my own GP was aware of how all my medical probs affected daily life. Went to surgery where I had app to see a temp, polish registra (not even qualified yet). She hates people on benefits, actually I think she hates British period. She was a total bitch ( I was a nurse for 25 yrs, If I had been evil enough to speak to my patients like that I’d have been out of a job). She went ape because I made a self-referal to social services, said I had to follow surgery procedure…more BS and she couldn’t even bitch in proper English. Also had to ask for Med 3 for ESA appeal. She told me it was NOT my job to ask and the ‘welfare’ people had to request it AND it was illegal for her to give it and I would not get another. She really snarled and snapped -has a BIG problem with people not working or something.
    She was aggressive, dismissive, hostile, rude and disinterested. So I doubt if she recorded anything, not that any of the GP’s seem to do so – I think they just assume that FMS = neurotic, ‘ignore her and she’ll go away’ -which is why I avoid the doctors. * I have gravel in my gall bladder, GP told me to have gall bladder out 2 yrs ago. I refused so am uncooperative. I take linseed oil and have reduced pain to almost nothing and kept my gall bladder! The GP hates it because I prefer herbal medication. The ATOS doctor said he wasn’t intersted in my ‘lotions and potions’ but apparently did mention that I use them.
    I have made a complaint to GMC about DLA doctor. They are ‘investigating’ (but not much oint they don’t really do anything even if complaint is upheld). ATOS doctor has declined to comment about the complaint but that’s better for him as it avoids a public hearing and poss press reports.
    It has been a long, long depressing year, have often thought that life isn’t worth it but I have a child to look after. People like us manage by running on adrenaline but when it wears off -BANG, we come down heavy and constant adrenaline is not healthy.
    I have written to Ian Duncan Smith (traitor) to ask why I am being told to ask GP for illegal Med 3 (also asked DWP -no reply from either) and asked that they show real compassion and just shoot me.
    Still waiting for the bullet.

    Comment by Chris Jones — April 7, 2012 @ 11:59 pm

  6. I will post more when I have digested the info sent, but be warned about Wimbledon ATOS – they film you for 10 metres walk to the building, they seat you in a chair with arms – but the right arm is seriously loose and wobbly. They disregard so much of what you are telling them and ignore what you may think is relevant. Will post more later.

    Comment by Julia Geake — June 23, 2012 @ 9:14 am

  7. What is the difference between ESA85 and ESA 65?

    Comment by Julia Geake — June 23, 2012 @ 9:33 am

  8. Hello Julia.

    If you are refused ESA the decision maker sends you a ESA 65, that’s a notice of Disallowance (Disallowance notification).
    The ESA 85 is the functional assessment report that ATOS send by computer to the decision maker, it’s not on paper, but on computer, the DM looks at this and the score sheet that accompanies it and makes (Well is supposed too) a decision on your right to sickness benefit.

    Since it’s on computer rather on paper, this means if you request it (Which is your right by law) then they have to copy it on to paper, and they really can’t be bothered, so along with the fact that allowing you the chance to see all the lies that ATOS have said about you, and therefore makes your construction of an appeal easier, then it’s not difficult to see why they don’t want you to see it, and also easy to see why they are very reluctant to send it on to you.
    Their whole remit is to get you off benefits and in to meaningful work (Stop laughing) so helping you to win your appeal is not on their agenda, that’s why it’s very difficult to get a hold of your ESA 85, they are deliberately holding them back until after the monthly deadline for an appeal, you can see it’s a catch 22, wait for your ESA 85 so that you know exactly what you are appealing against and you are in danger of exceeding the monthly deadline (Then they can give you hassle) or send in your appeal without knowing what you are appealing against because you haven’t had the chance to see your ESA 85 functional assessment report, and so know what justification they have to deny you ESA.

    Comment by dwpexamination — June 23, 2012 @ 10:25 am

  9. Hi people,
    I had a medical for DLA about a year ago, in my home, but it was the usual bolloc*s. When I got a copy of the doctors report I complained to ATOS as most of it was fiction -I think my name and address were right tho.
    Amazingly ATOS uphelp my complaint although this did nothing to help the DLA claim which had been refused because of the ‘evidence’ provided in the medical report.
    I then made a complaint to the GMC and got the results a few weeks ago.
    The GP (quack) got off lightly because the GMC (buddies) put the totally incorrect medical report down to ‘stress and pressure’ of carrying out ATOS medicals to time limits etc (total load of rubbish as we all know) BUT Dr Navas (pembrokeshire) is now no longer allowed to conduct ATOS medicals, so it was worth the stress of complaining. If anyone else in Pembs had him and got an incorrect medical report complain to ATOS/whoever in the benefits agency.
    I had another medical in Haverfordwest medical centre earlier this year for ESA and was again turned down because i’m fit for work, the GP was really nice…or was he?.
    I have FMS, Spinal stenosis all down my back, nerve compression in neck and lumber region and COPD,I also had a small stroke but apparently I am fit for work -my 13 yr old is also my (registered) young carer!!
    I believe in Haverford medical centre they might film people coming from the car park because I was timed from car to door to see how fast I could walk, time and distance was stated on the report. The receptionist who works with the ATOS doctors watches everyone like a hawk, but I think they may also have CCTV in the waiting area.
    I demanded a copy of any film/recording they made of me and told them to apply for copies of my medical records from various hospitals because I can’t afford to get them -Heath in Cardiff want £50.00 for a basic copy of neurology report. I also demanded to know why I was told to arrive 15 mins early and kept waiting about 30 mins – ATOS are supposed to be IT experts so should be able to sort appointments out to run on time without painful, stressful delays.
    The medical wasn’t that bad, distressing of course because we are treated like criminals. I pulled the ‘armless’ chair up to the doctors desk so that I could manage to get up and move by using the desk.
    I should have refused to lay on the couch thing because it was very painful, but I didn’t want to be accused of not cooperating. I did get 6 points for mobility even tho I apparently walk too fast, but was this because I’ve complained so much in the past incl the complaint to GMC?
    The report was still incorrect, too many trick questions (theirs), too many tears (mine) and far too much shame.
    The first medical I had in this centre was worse. They had a HUGE sign hanging just inside the door saying ‘Benefit medicals’ with an arrow pointing to a dingy area with a few plastic chairs; segregated from the nice, normal waiting area with soft chairs etc. I made a formal complaint about this unnecessary humiliation and the sign has been removed, as have the dirty old plastic chairs.
    One thing I find VERY strange: My ex has some spinal stenosis and nerve compression in lower back yet he has never had to attend medicals. I have questioned the DWP and Duncan Smith (and labour MP before him) about WHY my ex is never sent for a medical or the 6 monthly ‘interviews’ but I never get a reply. 8 yrs with NO medical or interview??? The whole system is corrupt, but this clearly demonstrates that DWP do pick on the most vulnerable and disabled and let the more aggressive, more able to work, off extreemly lightly.
    Finally DWP told me to get the required Med 3 from my GP (for the ESA appeal) and the GP told me I couldn’t have one and it was ilegal for her to give me one because they are ‘only’ for working people who are off sick. I had to get DWP to write a letter saying she was wrong, but then she also told me I was not allowed to make a self-referal to Social Services..we are on a hiding to nothing.

    Comment by chrissie — June 23, 2012 @ 2:19 pm

  10. our problem on this site is that you can see that some of the posts are off people that should not be on dla or incapasity and are only using this site for there own ends
    and yes they wont be back not like arney. so can the admin please add a thumbs up and thumbs down so the gen sick people can vote on the posts
    and yes its still a great site keep up the good work and dont let the bas_ds grind you down you can beat them even though you should not have too

    Comment by annon — January 24, 2013 @ 1:00 am

  11. Thanks Anon…but we don’t know whose who, and we are not here to judge people, we help anyone who asks, if they don’t see sense then there’s nothing we can do, at least we can help them do the right thing, every appeal costs the DWP manpower and time they can’t spare, and the more we harry and annoy them the less hassle they are giving to people who are at deaths door.

    I used to have respect for the DWP, I have none now, I hate these bastards with a passion and I hate ATOS too, and want to see them all unemployed, you have no idea how much I hate them, I can’t put it in to words, there are no words in the English language that can describe these lowlifes.

    And they know what they are doing is wrong, you will notice anyone who works for the DWP doesn’t advertise it ? if you ask them (Stranger) in what they work as ? the answer will be ”Oh I work for the Government” because they know they can get a kicking anytime if they open their mouths in the wrong place, soon it will be opening their mouths in any place.

    Comment by dwpexamination — January 24, 2013 @ 4:54 am

  12. i have just read Chrissie comments above up 1 i had simular feeling in peterborough dwp when i went thru my first bout of fighting for dla the chairs wer plastic and very hard they pulled the fire drill on the day i was there including myself there were 8 others that wer being seen on the same day in the same building during the fire drill most of us had to walk up the road so i took the chance to speak to others in waiting room i sat on the floor my daughter helped me up along with a nice gentleman we too had the feeling of being watched i was made to feel like a criminal rushed into a roof say 5 by 5ft i had not long had op on hand i felt like they thought it was put on i was aske to remove sling to see how high i cud reach and to move my fingers if i could my daughter spoke up before i could saying dont be stupid cant u see my mums had an operation and proceeded to pull discharge papers from bag to show them i asked her to be quite because i didnt want to rock the proverbial boat

    Comment by sue devlin — February 13, 2013 @ 1:37 am

  13. i had my medical cancelled by phone is this a good sign or not

    Comment by sandra — March 25, 2013 @ 8:49 pm

  14. cannot believe all the stories dread


    Comment by sandra — March 25, 2013 @ 9:38 pm

  15. There’s at least four years of horror stories Sandra, this circus didn’t just start a couple of months ago.

    Comment by dwpexamination — March 26, 2013 @ 7:34 am

  16. It may just be a postponement until a later date Sandra…who knows, but the longer they delay your assessment the longer you stay on benefits..!!
    The next time they postpone or cancel it would be a good idea to ask them why ? and could you please let me know in writing.

    Comment by dwpexamination — March 26, 2013 @ 12:21 pm

  17. ty my son answered the phone i was out they just said they had no doctor it was 2days before just hope they forget only got 2 nore years for i retire did not no it had being going for that long they are bs putting us sick people through this

    Comment by sandra — March 26, 2013 @ 1:35 pm

  18. The chances are they will rearrange another appointment Sandra, especially if they feel they’re running out of customers.

    Comment by dwpexamination — March 26, 2013 @ 5:30 pm

  19. soun
    ds well we r customers not patients

    Comment by sandra — March 26, 2013 @ 6:31 pm

  20. Customers or claimants, anything but patients, the word patient while referring to us is not to be mentioned according to the DWP.

    Comment by dwpexamination — March 27, 2013 @ 12:45 am

  21. hi spoke to soon a new date for april 10th i will let you know what happens and i will read some more of the horror stories before i go to give me some idea what to expect from the so called quacks

    Comment by sandra — March 27, 2013 @ 8:48 pm

  22. Don’t read the horror stories before you go to bed Sandra, we don’t want you to have nightmares.

    Comment by dwpexamination — March 27, 2013 @ 11:28 pm

  23. no i wont ty can my husband record the assessment

    Comment by sandra — March 28, 2013 @ 6:22 pm

  24. You can record the assessment covertly Sandra, don’t get caught because the HCP will abandon the assessment and blame you, this means they will inform the DWP that you did not comply with their wishes.

    The reason they do not want you to record them is obvious, they will not find it so easy to lie about you if they are being recorded, this means they will not be comfortable assessing you and will feel pressurised into carrying out a fairer assessment.

    Unfortunately at the moment there is no way to force them to allow you to record your assessment, hence the need to record the assessment undercover.

    Comment by dwpexamination — March 28, 2013 @ 9:38 pm

  25. ty can my hubby write answers down because i have trouble remembering had a brain annurism 6yrs ago also fms which i know some say does not exist but it does and copd i will gladly let you know when i have seen the bast…..

    Comment by sandra — March 30, 2013 @ 7:41 pm

  26. Yes Sandra your husband can write on your behalf.

    Comment by dwpexamination — March 31, 2013 @ 9:05 am

  27. i attended my atos appointment a few weeks ago…(russell house ayr) after turning up 10 mins early like they said .. i walked to to be told the receptionist was just going to call me as my assessor couldnt see me… after travelling an hour and a half to get there and spending my last 10 quid on bus fare its safe to say i was fuming..(they refused to refund my fare and told me it would be sent through post, which i waited 3 weeks for) I have told them countless times i can only attend on a tuesday or thursday and today i got my new appointment through for a friday.. which im going to have to cancel. this is the 3rd letter they have gave me with an appointment i cant attend so worried they will sanction me. I am not disabled but suffer mental health problems including panic attacks, paranoia, depression and anxiety…plus i am currently taking medication which makes me so unwell i cant get out bed some days.. I am expecting 0 points on my assessment and the worry of having my benefit stopped is making my health worse!

    Comment by shell — April 8, 2013 @ 2:03 pm

  28. Hello Shell.

    They don’t listen to what you say because they are not interested, I believe everything is computerised, so if you ask for a certain date and even if they promise it to you on the phone more often than not you will find the date they give you is totally unsuitable, it’s as if they do it deliberately.

    MAYBE YOU SHOULD OPERATE WITH REVERSED PSYCHOLOGY, and ask for a date you do not want under any circumstances for instant a day you have to go to hospital, and they may offer you a date you do want.

    Anyway if you are assessed by ATOS and you do fail and are forced to appeal then the quicker you get the necessary forms and a sickline and send it to them the sooner you will get paid the assessment rate.

    You will get all the help you need to do this if you log into our sister site http://www.dwpexamination.org

    Comment by dwpexamination — April 8, 2013 @ 2:46 pm

  29. hi turned up for my medical weds I was booked in then was told I could not be seen because I needed to see a doctor guess what no doctors there today I said I was not going back because I have mental health issues did not need the stress it was because I have had a head injury well brain annurism 6 yrs ago I said I would see a nurse but no I could not so was really pissed off they will send me another appointment feel like telling them to stuff it but I no I cant but at least it was only 15mins away by car will let u know when the appointment arrives the bastards

    Comment by sandra — April 11, 2013 @ 6:17 pm

  30. Hello Sandra.

    It’s an outrage, they do this to people all the time. Yes I’ve experienced it too.
    They overbook deliberately, because some people don’t bother turning up for their assessment on average, if everyone turns up they make up some excuse to arrange another appointment for the excess…Something ought to be done about these ATOS people, a law unto themselves.

    Comment by dwpexamination — April 11, 2013 @ 10:30 pm

  31. Hi Sandra I’m not surprised you were pissed off. It’s unacceptable to haul sick people to these sham assessments and then send them home again. If your condition requires a doctor to look at you, then it’s their responsibility to arrange that. Disgraceful but sadly not surprising. Good luck with your next appointment, let’s hope they have a doctor for you next time.

    Comment by emily — April 12, 2013 @ 8:03 am

  32. hi Emily ty it said d on my file so they knew I needed to see a doctor or quack I dislike drs anyway I always see the sister at our doctors because had a bad time with 1 or 2 of them and ty dwp will let u know when it comes

    Comment by sandra — April 12, 2013 @ 6:03 pm

  33. hi all new date arrived today for 8th may might get a quack this time will ley you know about it and the centre

    Comment by sandra — April 18, 2013 @ 6:08 pm

  34. Hi Sandra well that was quite quick for ATOS. If you decide to go ahead with a covert recording, do a dummy run and see how it turns out. As was said, you need to be aware that if it’s discovered they can abandon the assessment so it can be risky. I have recorded all of mine and got away with it. Most people have an arranged recording from ATOS, and record covertly too. They cannot be trusted to tell the truth. Good thing you have your hubby so you have a witness. Do get him to take notes, first note how long they make you wait to be called in, the time it begins, and the time it ends.
    Good luck with it, thanks for letting us know the new date. let’s hope they have a doctor this time.

    Comment by emily — April 18, 2013 @ 6:42 pm

  35. hi all went for my medical on the 8th may at stoke I was of a delay of 30mins it was 45mins the waiting room was not too bad we all sat there like dummies I saw a lady dr she was polish but spoke good English seemed nice like they do was in with her for 25mins I think I put my foot in it when she asked what I did all day I said not much which was true my hubby does everything so am expecting the worse I phoned on the 9th for a copy of medical will let you all know when it comes the examination rooms were nice and clean was still very wary of being watched

    Comment by sandra — May 10, 2013 @ 7:23 pm

  36. Cheers Sandra…Let’s hope it’s good news, but don’t hold your breath..!!

    Comment by dwpexamination — May 10, 2013 @ 7:30 pm

  37. hi all had my copy of medical there were about 3things I did not say not had my decision yet but shall I ask for a appeal form because the dr has put on expected change functional problems I advise that work could be considered within 3 months I think they are taking the piss any ideas please ty

    Comment by sandra — May 15, 2013 @ 2:41 pm

  38. Sandra…Advising that work could be considered in three months is standard, the ATOS HCP has to state an opinion on the ESA85 when you can be eligible for starting back working.
    If the DWP inform you that you are fit for work and you (obviously) disagree then appeal immediately.
    You can get all the help you need to do this if you visit our sister site http://www.dwpexamination.org

    Comment by dwpexamination — May 15, 2013 @ 9:03 pm

  39. thank you so much I know my condition will get worse in 3 months not better they don’t bloody listen I will let you know when I get the dreaded letter

    Comment by sandra — May 16, 2013 @ 7:55 pm

  40. hi all still waiting for the bloody letter 3weeks now am really fed up at least I have still got my money but it is making my nerves bad waiting will keep you informed

    Comment by sandra — May 31, 2013 @ 7:20 pm

  41. hi all had a phone call today to say I passed they said I would be on esa wrag group I asked if I had got the 15points she said yes wont believe it till I get letter she said I would have to attend jobcentre but did not have to look for work would be assess again in about 6 to12months but still don’t understand it any advice anyone thanks

    Comment by sandra — June 13, 2013 @ 6:53 pm

  42. Hello sandra.

    First of all find out what type of ESA you are on, are you in receipt of Contributory ESA or income related ESA.

    It’s important you find out which one you are on especially if you are in the work related group (WRAG).

    Just in case you don’t know, Contributory ESA expires after 365 days and is retrospective, this means when it ends and you do not qualify for income related ESA then the DWP will cut of all sickness benefits and demand you sign on for work.

    If you are ill, then signing on for work is not an option, this means you will have no income whatsoever, so please find out which one you receive, if you do receive Contributory ESA you can appeal to get into the support group where the 365 day rule does not apply.


    Comment by dwpexamination — June 14, 2013 @ 3:00 am

  43. ty have not had letter yet but I wrote down esa 55 don’t know what it means he did say the wrag group because I said what about the support group he said you have to be really bedridden and disabled for that did not know about the contributory esa look forward to hearing from you thanks a lot

    Comment by sandra — June 14, 2013 @ 7:26 pm

  44. hi all meant she phoned not he do you think I should phone them on Monday to see which I am on incase I don’t get the letter for a while any advice please ty

    Comment by sandra — June 15, 2013 @ 6:31 pm

  45. Yes find out if you are on contributory ESA or income related ESA, if your on the WRAG of contributory ESA as I said it ends after 365 days unless your in the support group, that’s why you need to find out which one you are on, if it’s contributory ESA then appealing to get into the support group may be the best way to go.

    Comment by dwpexamination — June 16, 2013 @ 12:53 pm

  46. thanks a lot I will ring them tomorrow will let you know how I get on

    Comment by sandra — June 16, 2013 @ 9:09 pm

  47. hi all phoned today I am on the contributory esa so I asked for appeal form my decision letter should be in the post so I will need some advice because I don’t know what I am appealing against will it be hard to get in the support group any advice please most welcome thanks for all your help so far

    Comment by sandra — June 17, 2013 @ 6:40 pm

  48. hi had the letter today I am on the contributory esa wrag group I did pass got the 15points on a question she asked me on phone no points from atos bloody disgrace so am going to appeal to try get into support group any help please most welcome thanks

    Comment by sandra — June 22, 2013 @ 6:14 pm

  49. Sandra…log into our sister site and you will get all the help you need.

    Comment by dwpexamination — June 23, 2013 @ 10:04 am

  50. Is this the norm then? was supposed to have assessment in June but they phoned when I was on route to say they would rearrange as they were running late then was meant to attend today and just got told that the lift was broke so they would rearrange to a different centre ( which happens to be closer ) as they had looked at my condition and thought that if they had a fire I wouldn’t be able to get back down the stairs to which I replied that with my condition I couldn’t get up the stairs in the first place so if you checked my condition why send me to a centre with stairs and what would happen if a fire started when I was already on the first floor? Silence.!!!

    Comment by jules — July 23, 2013 @ 9:31 am

  51. Hello jules.

    Yes it’s the norm, there’s nothing unusual in being messed around by ATOS don’t care.

    The ill and disabled are cash cows, commodities to be jerked around by these people whenever they feel like it.

    That’s why this blog and our sister site http://www.dwpexamination.org was set up, to try and combat them.

    Comment by dwpexamination — July 23, 2013 @ 12:27 pm

  52. Thanks for that also can anyone answer the question that is my twice cancelled assessments the reason why my money has stayed the same even after longer than the 13 weeks?
    sorry for sounding simple but new to all this DWP thing and to be honest they are doing my head in already.

    Comment by jules — July 23, 2013 @ 6:16 pm

  53. Jules…It is staying the same after 13 weeks because they are cheats, they know fine well you should be on full ESA, they should avoid that by assessing you inside the 13 weeks, but the truth is ATOS and the DWP can’t cope with the ever increasing workload, but they hope you won’t say anything, of course if you do challenge them they will fight you tooth and nail to deny you the extra money they owe you.
    So your on your own, and it’s your move.

    Comment by dwpexamination — July 23, 2013 @ 8:04 pm

  54. Thank you for that, well now I’ve calmed down after them cancelling again, batteries charged and god help them tomorrow,

    Comment by jules — July 23, 2013 @ 9:05 pm

  55. Go get em Jules.

    Comment by dwpexamination — July 24, 2013 @ 7:45 am

  56. update… After 5 offices and a couple of ” sorry, I don’t deal with that ” I have been informed that I have to stay on the lower ESA until I have been assessed and ‘put in a group’ (their words) even though it is them who cancelled twice. Talk about head and brick wall !!!
    Any ideas gratefully welcomed.

    Comment by jules — July 24, 2013 @ 8:16 am

  57. You can write them a letter Jules, and suggest that it’s not your fault ATOS wont/can’t assess you, and according to Iain Duncan Smith everyone should be determined on their fitness to work under thirteen weeks, therefore you should now be eligible for the higher rate of ESA until the date ATOS do decide to assess you..!!

    Comment by dwpexamination — July 24, 2013 @ 12:46 pm

  58. These ATOS people really need to learn how to do their jobs, had my joke of an examination a couple of weeks ago and just got my requested ESA85 and it should be put forward for the best piece of creative writing of the year, I was born disabled but make the best of it, I was on DLA for a few years when things got bad but then lost it due to the not reporting a change of circumstances ploy as I joined a government back to work scheme via the dwp and the disabilities officer told me they had informed the dla people of the changes, whether they did or not is unknown as all my information was purged from the system (It was no surprise) but lucky for me I had kept all the paper work so the tribunal ruled in my favour, I was told I would have to put a fresh dla claim in but never did get the dla reinstated but they got nothing back like they wanted, the medical examiner for the dla found I had a kink in my spine which I did not even know about at the time but this latest examination has said my spine is perfect ! (even though I did not remove any clothes or have my back examined!) he must have xray eyes that need calibrating as my recent mri scans and xrays show torn disks and L5 between 3 and 4mm out off place! Im glad he thinks its perfect, I sat comfortably for 18 mins? I dont think so! he asked why I was sitting the way I was and I clearly explained that I could only sit on my left buttock due to the pain in my right hip which needs replacing (yes he had the specialists report in front of him) I have perfect equal grip in both hands? wish I had recorded it! he examined all the scars across my fingers on my left hand interested how and why it was so badly mangled and I explained how a circular saw ripped through my fingers (bones, muscles and ligaments) when I was 16 and they reconstructed the best they could at the time, he commented clearly in front of my partner there was quite a loss in grip!
    He states in his infinite wisdom that I could work in a job specifically tailored to my needs and I could propel my self in a wheelchair which is nice of him as I can walk slowly with a crutch sometimes two, I don’t need or want a bloody wheelchair YET! but he also states he cant see any problem with me using stairs???? wish he would make his mind up?
    I have to add I am not receiving any benefits as such just my credits towards my pension, this is due to not having paid enough credits only working 16 hours and my partner being on a decent wage, I need not worry though as according to this report with the right medication and a job tailored to my needs I will be fine to work but lets just hope the employer does not mind me being high as a kite at work due to the morphine I take, what a bunch of muppets, I knew it was going to be a joke as soon as I got the letter to go but was not expecting this fiasco, I would not trust these ATOS people to examine a fold in a piece of A5 paper and to top it all off when he handed back all my letters from the specialist he warned me never ever give ATOS the real copies of my paperwork as they will lose them so he does not even trust the company he works for!
    My partner who is a high tax payer is horrified with this report and can not believe that the government is allowing tax payers money be used for such a poor service, she did not totally trust all the stories she had read and been told by others but her eyes are now wide open to the truth, so funny but so sad at the same time that this is what we have come to in what was once Great Britain.
    I will end on Shame on you DWP and ATOS your duty of care and pathetic level of customer service leaves me thinking that this country is doomed.

    Comment by Phil — January 14, 2014 @ 2:06 pm

  59. That’s one of the problems Phil, convincing people that ATOS are a criminal company.
    The reason for that is because the way ATOS carry out their so called WCAs is so corrupt that people just refuse to believe it because it sounds so fantastic.
    I must admit, it really is hard to believe, one has to go through the whole experience personally or know someone who has to grasp what’s really happening.
    This is not something that just started a couple of months ago, this has been going on for over five years.

    Comment by dwpexamination — January 14, 2014 @ 11:20 pm

  60. I feel really bad for every one I thought i was the only one who was treated badly.I applied my claim in august with pip and was told my claim should be dealt within 6 weeks as I really badly needed this information that would have supported me also to move to another property .I have been waiting for atos to give me a appointment well its may now i am still waiting that NINE months i ring every day to see if there is a cancel they always tell me to ring tomorrow i am so upset don’t know who to talk to i have been having more asthma attacks the doctors says are you stressing yes i am because of these atos

    Comment by Anonymous — May 9, 2014 @ 10:17 pm

  61. i also suffer from sleep apnea and severve axainty and depression and bronchial asthma

    Comment by Anonymous — May 9, 2014 @ 10:20 pm

  62. sorry for the spelling mistakes im so upset cant think straight sleep apnoea and anxiety

    Comment by sahera kiani — May 9, 2014 @ 10:29 pm

  63. Hello sahera.

    No your not the only one, ATOS can’t cope at the moment, and that’s why you have been forced to wait.

    Think up a username and log into our sister site http://www.dwpexamination.org you will see the general discussion page.
    There are plenty of people on there who are waiting and have waited for assessments for PIP, and can help you to follow the correct road.

    Comment by dwpexamination — May 10, 2014 @ 10:47 am

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